What We Collect and Why
When you open an account, we ask for your mobile number, a password, and verification details so we can link your wallet to our system. Every bKash, Nagad or Rocket deposit generates a transaction record we store to reconcile your balance and handle withdrawal requests. We
-
1
log your device type, browser and IP address each time you sign in — that helps us spot unusual activity and block unauthorised access attempts. If you contact support, we keep the conversation history so the next agent can pick up where the last one left
-
2
off. We do not sell your information to third parties. We share data only when the law requires it or when a payment provider needs transaction proof to clear a transfer. Cookies track your session state and game preferences so the lobby remembers where you were
-
3
when you return. You can disable non-essential cookies in your browser settings without losing account access. All account data sits on secure servers; we encrypt payment details in transit and at rest. Retention periods depend on local record-keeping rules and your account status — active accounts
-
4
keep full history, closed accounts retain compliance records for the period the law specifies. This policy applies to visitors and account holders in regions where our service is available under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.